Dear guests and friends,
In light of the current situation around the globe, we at The Dunstane Houses are adopting special measures to address our guests’ concerns about travelling during these uncertain times. We have taken the difficult decision to temporarily close until further notice and our thoughts are with all our guests and staff at this difficult time.
We know it’s hard to commit to travel plans right now, which is why we have introduced flexible rates with a ‘no strings’ policy from March – July – meaning that any reservation you make between now and 31st July 2020, can be changed or cancelled on the same day of arrival with no costs involved. This will be constantly reviewed and extended if needs be. Existing pre-paid bookings up to end of August will also be totally flexible and transferred for up to 12 months.
Our foremost priority is to ensure everyone’s health and wellbeing throughout this challenging period. We have been following, and will continue to follow, the advice released for coronavirus prevention and we will continue to review our policies and procedures as the situation progresses.
Those who will be joining us this year can rest assured that we are taking every precaution to protect the health and safety of our treasured guests, employees and the community. When we do happily reopen we will be adopting certain new procedures to respect any social distancing measures still in place.
For those affected by flight cancellations and city restrictions, why not embrace a British Staycation? We have 35 unique rooms to choose from, including our beautiful Orkney suites. How does a mini break to Edinburgh sound? Amazing food and drinks and fabulous staff to blether too so no need to go out the door! Home from Home… Keep an eye on our gift vouchers page for some fantastic deals coming up.
All the team at The Dunstane Houses wish all our guests, past, present and future, great safety as we move through this difficult period. We remain hopeful that, by working in unison, we can mitigate the impact of this crisis and emerge stronger and more resilient than ever.
For all Reservation or Guest enquiries, please email The Dunstane Houses reservations team at [email protected] or call 0131 337 6169. We are happy to assist and support all enquiries.
Thank you for your understanding and support and we look forward to seeing you soon.
Shirley & Derek and all The Dunstane team